Sunday, January 26, 2020
Research Methodology for Business Analysis
Research Methodology for Business Analysis RESEARCH METHODOLOGY METHOD Research Strategy The purpose of this study is to use the literature as a framework to answers our two research questions. Because our questions are profound, and therefore hard to measure, an analytical research approach that promotes measurement and a quantitative model is not appropriate for our study. Since the term strategy is an intangible phenomenon, information regarding the subject can only be gathered through deep interviews. For such studies the qualitative research strategy is preferred (Gilljam, Esaiasson et al 2004). Our purpose is to describe the strategy applied in our case company by using the literature we have compiled as a framework. Even though there might be some instances of normative conclusions for how a strategic management controls system should be formed, there is no direct empirical research tied to that conclusion in our thesis. Therefore our research approach neither derives from a normative research approach. Our study should rather be classified as a descriptive one. Our main purpose is to describe how a strategy can be defined and how it can be used as a management control instrument. The descriptive study is used to describe a certain phenomenon through previous theories and thereby testing the validity of these theories in practice. The descriptive study leads to a deductive research approach. The deductive approach is used when the research is based on previous theories. The theories used states what type of empirical information that should be gathered, how it should be in terpreted and how the results can be related to the theories to describe the empirical material. This research approach consist the base of our thesis. Research Philosophy Since we wanted to identify the strategy of Lema, the best way to gather this information was to interview the staff of the management team. Through our interviews we were able to gather adequate empirical information to interpret and describe Lemaââ¬â¢s strategy based on our theoretical framework. Due to our emphasis on interviews we derive our interpretation of reality through an operatorââ¬â¢s perspective. This perspective concludes that reality is a social construction (Gilljam, Esaiasson et al 2004) and it is interpreted differently by each individual. Therefore the truth consists of coherency among different individualsââ¬â¢ interpretations of reality. This perspective is consistent with our choice of conducting four interviews to validate the coherency between each individualââ¬â¢s interpretations and thus we attempt to build a reliable empirical data of reality. Inquiry approach By studying and summarizing the works of Michael Porter and Chan Kim Mauborgneââ¬â¢s Blue Ocean Strategy we have come up with a coherent theoretical work frame for examining how a strategy can be defined in an actual business. Further to this, we have investigated how the strategy can be executed by using Kaplan Nortonââ¬â¢s theories about Strategic Mapping and The Balanced Scorecard as well using Simonââ¬â¢s strategy implementation theory Levels of Control. According to Robert K. Yin (2006), a case study is that which discusses a contemporary fact in its real context. A case study also supports the use of several theoretical frameworks to describe empirical information. In accordance with this guidance we realized that this was an appropriate method for achieving the purpose of our thesis. Therefore our research method is based on an in depth, single case study in which we examined both the strategy and strategy management control system. Further to this we also wanted to make clear how the different theories could be used as complements to one another and use them together to describe the strategy of a company. Selection of Case Study Objects In order to be able to apply the theories that we have chosen for strategy definition and strategy implementation, we thought that a company with a clear market position would be suitable for us. This because an evident market position often mean a distinct value proposition, which facilitates the process of defining a strategy (Porter, 1996, 1998). Since our theoretical framework revolves around many different theories, it was also important that the company was of an appropriate size so that we would to be able to assemble the empirical and theoretical material into one comprehensible context. When searching for interesting companies that could be appropriate for our thesis, we became more and more interested in Lema because they have a unique concept and position. While the vast majority of companies have suffered during the recent financial crisis, Lema has defied this general pattern of decline and prospered. In mid-2009 their growth rate was higher than it had been for almost h alf a decade, despite the prevailing crisis. The fact that Lema has defied the general condition of the market suggests that they are in some way distinguished from their competitors. This triggered our interest for a more detailed study of the strategy that has contributed to Lemaââ¬â¢s success. After some initial contacts with Lema and receiving their support we decided to build our case study around their company. Literature search In order to find a practical and valid theoretic framework for strategy definition and strategic management control systems, we started our literature search by looking at previous studies within the field of strategic management controls. This was done by searching the Swedish database ââ¬Å"Uppsatster.seâ⬠and through Gothenburg Universityââ¬â¢s own database GUNDA. We used key search words such as ââ¬Å"strategyâ⬠, ââ¬Å"strategic management controlsâ⬠and ââ¬Å"strategy implementationâ⬠to find relevant studies within the specified field. After covering a broad number of previous works we found several commonly used articles and books. We later searched for these articles by entering their specific article names within the scientific databases EBSCO, Emerald and Google scholar. The books that we used in our thesis were found in the various Gothenburg University libraries by searching on either the authorââ¬â¢s name or the title of the book. We first briefly overviewed the articles and books that we had found in order to evaluate whether they were relevant to our research question or not. The sources that we found relevant were later used to create our theoretic framework. We were also g iven literature guidance from our supervisor Ingemar Claesson and from a business case competitionââ¬â¢s (BI-Marathon) readings recommendations. The coherency among the sources we found through the database searches and those sources we received from our supervisor and reading recommendations from the business competition gives credibility of relevancy to our sources. Since our thesis converge two interconnected discourses; those of strategy literature and those of management control, we consider our literature overview of five models quite broad. This approach enabled us to apply a combination of appropriate theories to be able to answer our research questions in a manner that we saw fit. Through the literature search and understanding of the previous studies we created a theoretical framework. This theoretic framework guided our collection of empirical data in the case study so that the theoretic framework could later describe and interpret the empirical information. Selection of Respondents In the process of selecting respondents we assumed that we needed to interview employees at leading positions within Lema in order to gain information from those with significant insight into the strategic processes. In order to gain a broad perspective of Lema business and activities we chose to interview the CEO, CFO, Purchasing Manager and the Store Manager of the company. By interviewing these respondents we gained insight into the different areas relevant to our study. Our respondents were: Boris Lennerhov, CEO, Lema Ullared (3/5 16.00-18.00) Per Andreasson, CFO, Lema Ullared (3/5 10.00-12.00) Christian Henriksson, Store Manager, Lema Ullared (4/5 10.00-12.00) Carin Kjellgren, Purchasing Manager, Lema Ullared (5/5 10.0-12.00) Interviews We have designed our interview template based on the theories that we have compiled so that the interview would be thematic and thereby congruent with the purpose of our thesis (Gilljam, Esaiasson et al 2004). Our interview questions were designed in a semi-structured way, as an entirely structured interview often leaves too little room for respondents to answer freely (Patel Davidsson, 1994) A semi-structured interview also enabled each respondent to focus on the questions he/she found more relevant. We used the same general design for all interview templates in order to get a broad perspective of the interview subjects and to cross-reference these answers with one another to ascertain the answers coherency. Before the interview we met with the respondents to briefly explain to them on the different areas that we would be discussing so that our respondents would be acquainted with the topics of the interview. However we did not send the exact interview template, since we did not want our respondents to give us ââ¬Å"automatedâ⬠answers. None of the respondents requested to be anonymous, which contributed to the credibility of our research (Gilljam, Esaiasson et al, 2004). Data processing To facilitate the data processing and ensure the reliability of data received from our interviews we printed out our interview templates and used them during the interviews. Answers were document by both computer and by hand to ensure reliable answers. Since the interviews were held in Swedish in order to make sure that our respondents felt comfortable and to be able to gather more information, we had to first translate the raw data into English. The interviews were recorded for validity check during the data processing. After documenting all answers directly after each interview we put together all four answers and concluded the coherent answers of each performed interview into one final main answer. This process is consistent with our research philosophy of the operatorââ¬â¢s perspective that reality is based on coherency among each individualââ¬â¢s interpretations. Due to our interview structure, which is based on our theoretic framework, we could quite easily relate the answers to our theories. We later analyzed the empirical data with our theoretic framework to answer our two research questions. Method Critics ââ¬â Validity and reliability The validity of research studies is the most difficult and most important problem in empirical social studies. (Gilljam, Esaiasson, 2004) The term validity can be defined in three different ways: Congruency between the theoretic definition and the operational indicators Free from systematic errors The research examines what we intend to research The first two definitions can be categorized as conceptual validity while the third definition is categorized as result validity. (Gilljam, Esaiasson ,2004) These two categories are related to each other by the following formula: Conceptual validity + Reliability = Result validity (Gilljam, Esaiasson et al, 2004) The greatest validity problem is that of conceptual validity. The problem of social science empirical research is that many theoretic terms are abstract and intangible and therefore makes it difficult to use proper operational indicators that measure the theoretic term. Therefore improper results and wrong conclusions are created by using inconsistent operational indicators to measure the theoretic term. Further for the proper result to be valid, the reliability of the study must be high. Reliability implies that the thesis is free from unsystematic and random errors. These kinds of errors might occur due to stress, carelessness or sloppy notes, misunderstood interview answers, negligence of certain information during data processing etc. However it is argued that conceptual validity is more important than reliability. (Gilljam, Esaiasson et al, 2004) For example if the operational indicators used in a study does not measure the intended theoretic term the results are flawed, but if the conceptual validity is correct and the reliability is low the results are slightly skewed though the overall result is still accurately measured. Since the theoretic terms strategy and management control systems are very abstract and interpreted differently among researches and professionals. There are no unanimous operational indicators that properly define these two terms or any unanimous framework in which these two terms can be described. However in this thesis we have implied a theoretic framework that guided us how to describe strategy and through this framework we formed interview questions that could be seen as our operational indicators. Thereby we attempted to achieve as good conceptual validity as possible. To increase the reliability of our thesis, we taped all our interviews and performed the same interview with our four chosen respondents. We used structured interview templates printed on A4 paper that would provide a clear guide for notes and made it easier for us to refer answers to our literature framework. We transcribed the answers directly after the interviews to make sure that the answers were correctly documented. Still the reliability for this study might be imperfect because our behavior during the interview might have affected the respondentsââ¬â¢ answers. However we tried to prevent this so-called interviewers effect (Denscombe, 2000) by reacting as neutral as possible to the respondentââ¬â¢s answers. Further, Lema has not worked with any kind of strategy controls therefore some respondents were unfamiliar with our subject. If the respondents had read through our content email and prepared a bit before our interviews, their answers might have been better. Since we only conducted four interviews with the management team of Lema our empirical finding might include a large amount of their subjective assessments. It would have been better to interview a larger number of respondents within the management team and even conduct the same interviews with external industry experts5 to further validate the answers of our respondents from Lema.
Saturday, January 18, 2020
Ace Water Spa Case Study
Ace Water Spa is a resort-type spa that offers traditional massage services through the use of hydrotherapy systems that utilize water jets in order to provide water therapy to its guests. It first opened in Del Monte Ave. , Quezon City in 2005. It prides itself as the Philippinesââ¬â¢ first ever European therapeutic spa concept. It is a spacious spa that has 20 unique and fully automated Ultrasonic Massage System equipped with therapeutic aquatic jets that helps customers with different health benefits which depends on the type of massage and machine they will use. Ace Water Spa includes day spas, fitness clubs and gyms, and water resorts as their competitor. Examples are The Spa, Fitness First, and Splash Island. Compared to other day spas, the price of Ace Water Spa is much cheaper, which only costs Php. 480. 00 for adults and Php. 240. 00 for children 4ft. and below, while on other spas, the rates ranges for about few thousand pesos. However, other spas are more private than Ace Water Spa, because Ace Water Spa is a resort-type spa where everyone has access to the pools, while other spas have individual rooms for every customer. Compared to water resorts, the price of Ace water Spa is more expensive. Like for instance, the rates of Splash Island on weekdays costs Php. 250. 00 for adults and Php. 200. 00 for children. During holidays and weekends, their rates cost Php. 325. 00 for adults and Php. 250. 00 for children. On the other hand, water resorts only cater aqua thrills, adventure, and fun while Ace Water Spa offers massage services. Compared to fitness clubs and gyms, they focus on developing health and fitness. They have different exercise studios, machines and equipments, and personal training. Nevertheless, Ace Water Spa focuses on developing overall well-being through a variety of services. Ace Water Spa has been profitable on its first two years of operation. It has successfully differentiated itself from other day spas, fitness clubs, and water resorts. But since it is a resort-type spa, there have been negative comments regarding the convenience of customers. The place can sometimes be too crowded which results into uncomfortably experience of the customer. Although high traffic would be an advantage to Ace Water Spa, due to the means of high profitable margin, they must also balance profitability and customer satisfaction.
Friday, January 10, 2020
Tjhsst Test Essay Samples Can Be Fun for Everyone
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Thursday, January 2, 2020
Land Biomes Temperate Forests
The temperate forest biome is one of the worlds major habitats. Temperate forests are characterized as regions with high levels of precipitation, humidity, and a variety of deciduous trees. Deciduous trees are trees that lose their leaves in winter. Decreasing temperatures and shortened daylight hours in fall mean decreased photosynthesis for plants. Thus, these trees shed their leaves in fall and bud new leaves in spring when warmer temperatures and longer hours of daylight return. Climate Temperate forests have a wide range of temperatures that correlate with the distinctive seasons. Temperatures range from hot in the summer, with highs of 86 F, to extremely cold in the winter, with lows of -22 F. Temperate forests receive abundant amounts of precipitation, usually between 20 and 60 inches of precipitation annually. This precipitation is in the form of rain and snow. Location Deciduous forests are typically found in the Northern Hemisphere. Some locations of temperate forests include: Eastern AsiaCentral and Western EuropeEastern United States Vegetation Due to abundant rainfall and thick soil humus, temperate forests are able to support a wide variety of plant life and vegetation. This vegetation exists in several layers, ranging from lichens and mosses on the ground layer to large tree species like oak and hickory that stretch high above the forest floor. Other examples of temperate forest vegetation include: Forest canopy tier: Maple trees, walnut trees, birch treesSmall tree tier: Dogwoods, redbuds, shadbushShrub tier: Azaleas, mountain laurel, huckleberriesHerb tier: Blue bead lily, Indian cucumber, wild sarsaparillaFloor tier: Lichens and mosses Mosses are nonvascular plants that play an important ecological role in the biomes they inhabit. These small, dense plants often resemble green carpets of vegetation. They thrive in moist areas and help to prevent soil erosion and also serve as a source of insulation during colder months. Unlike mosses, lichens are not plants. They are the result of symbiotic relationships between algae or cyanobacteria and fungi. Lichens are important decomposers in this environment littered with decaying plant material. Lichens help to recycle plant leaves, thus generating the fertile soil in this biome. Wildlife Temperate forests are home to a diverse wildlife biosystem including various insects and spiders, wolves, foxes, bears, coyotes, bobcats, mountain lions, eagles, rabbits, deer, skunks, squirrels, raccoons, squirrels, moose, snakes, and hummingbirds. Temperate forest animals have many different ways to deal with the cold and lack of food in winter. Some animals hibernate during the winter and arise in spring when food is more plentiful. Other animals store food and burrow underground to escape the cold. Many animals escape the harsh conditions by migrating to warmer regions in winter. Other animals have adapted to this environment by blending in with the forest. Some camouflage themselves as leaves, looking almost indistinguishable from the foliage. This type of adaptation comes in handy for both predators and prey. More Land Biomes Temperate forests are one of many biomes. Other land biomes of the world include: Chaparrals: Characterized by dense shrubs and grasses, this biome experiences dry summers and damp winters.Deserts: Did you know that not all deserts are hot? In fact, Antarctica is the largest desert in the world.Savannas: This large grassland biome is home to some of the fastest animals on the planet.Taigas: Also called boreal forests or coniferous forests, this biome is populated by dense evergreen trees.Temperate grasslands: These open grasslands are located in colder climate regions than savannas. They are found on every continent except for Antarctica.Tropical rainforests: Located near the equator, this biome experiences hot temperatures year round.Tundra: As the coldest biome in the world, tundras are characterized by extremely cold temperatures, permafrost, treeless landscapes, and slight precipitation.
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